Ticket Delivery and Confirmation
- 1. If I have successfully purchased a ticket, how and when will I receive my FIFA World Cup 2026™ Play-Off Tournament tickets?
- 2. Where can I download the FWC26 Play-Off Mobile Tickets app?
- 3. Once I have downloaded the official FIFA mobile tickets app, how can I access my ticket(s)?
- 4. Can I send tickets to my guest(s) via the FWC26 Play-Off Mobile Tickets app?
- 5. How can I accept tickets sent to me via the FWC26 Play‑Off Mobile Tickets app?
- 6. Are my guests allowed to send their FIFA World Cup 2026™ Play‑Off Tournament tickets to another guest?
- 7. I accidentally sent a ticket to the wrong person/email address. Is it possible to cancel or revoke the ticket delivery?
- 8. What should I do if I cannot access my FIFA World Cup 2026™ Play-Off Tournament mobile tickets (e.g. lost phone, app issues, or incompatibility)?
- 9. I have two mobile devices. Can I use both to download the FWC26 Play-Off Mobile Tickets app and access my FIFA World Cup 2026™ Play-Off Tournament mobile tickets?
- 10. What should I do if I am having trouble logging into my FWC26 Play-Off Mobile Tickets app account?
- 11. What is a ticket confirmation?
- 12. How will ticket confirmations be sent?
- 13. Can I cancel my FIFA World Cup 2026™ Play-Off Tournament ticket purchase after receiving confirmation?
- 14. I have received a notification from my payment card issuer. Is this a valid ticket confirmation?
- 15. Why have I not received any communication from FIFA Ticketing?
- 16. Will I receive a ticket confirmation email after I purchase a ticket on the FIFA Exchange Marketplace?